Shipping policy
Shipping Policy
At Nexoa, we are committed to delivering your orders quickly and efficiently throughout the Kingdom of Saudi Arabia (KSA).
Free Shipping
We proudly offer FREE shipping on all orders across Saudi Arabia, with no minimum purchase requirement.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times within Saudi Arabia are:
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Major Cities (Riyadh, Jeddah, Dammam, Makkah, Madinah): 2–5 business days
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Other Regions and Remote Areas: 3–7 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to monitor the status of your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Nexoa is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, Nexoa cannot guarantee specific delivery dates and is not liable for delays caused by shipping carriers or events beyond our control.
Contact Us
If you have any questions regarding shipping or your order status, please contact us at:
Email: amjadharis074@gmail.com
Thank you for shopping with Nexoa.